9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [NOTICE] switch_channel.c:1118 New Channel sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid [9291bfdf-f49b-4ac9-ba22-844fb96d0b85] 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] mod_sofia.c:5089 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State Change CS_NEW -> CS_INIT 2020-06-15 11:37:31.114304 [DEBUG] switch_ivr_originate.c:3067 sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid Setting leg timeout to 10 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:585 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) Running State Change CS_INIT (Cur 21 Tot 9818) 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:628 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State INIT 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] mod_sofia.c:93 sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid SOFIA INIT 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] sofia_glue.c:1587 sip:hoseini.j@2.178.8.60:1854;transport=wss Setting proxy route to sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] sofia_glue.c:1618 sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid sending invite version: 1.10.2-release git f7bdd38 2019-12-31 14:01:19Z 64bit 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 Local SDP: 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 v=0 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 o=FreeSWITCH 1592193943 1592193944 IN IP4 X.X.X.X 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 s=FreeSWITCH 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 c=IN IP4 X.X.X.X 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 t=0 0 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=msid-semantic: WMS qMI1WnPiiue8oPJs9UOzqXF6S5JwBBkR 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 m=audio 10908 RTP/SAVPF 102 9 0 8 103 101 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=rtpmap:102 opus/48000/2 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=fmtp:102 useinbandfec=1; maxaveragebitrate=30000; maxplaybackrate=48000; ptime=20; minptime=10; maxptime=40 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=rtpmap:9 G722/8000 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=rtpmap:0 PCMU/8000 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=rtpmap:8 PCMA/8000 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=rtpmap:103 telephone-event/48000 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=rtpmap:101 telephone-event/8000 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=fingerprint:sha-256 E8:62:B6:9E:3F:4A:80:E1:C8:01:56:DF:31:53:6A:5F:F3:F2:F0:25:C9:28:39:B5:D3:CF:47:13:A9:96:96:1C 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=setup:actpass 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=rtcp-mux 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=rtcp:10908 IN IP4 X.X.X.X 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=ssrc:3136179769 cname:dTJ06o8eIdcXTMfS 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=ssrc:3136179769 msid:qMI1WnPiiue8oPJs9UOzqXF6S5JwBBkR a0 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=ssrc:3136179769 mslabel:qMI1WnPiiue8oPJs9UOzqXF6S5JwBBkR 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=ssrc:3136179769 label:qMI1WnPiiue8oPJs9UOzqXF6S5JwBBkRa0 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=ice-ufrag:xThOHNKpJjLbLWTP 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=ice-pwd:FtFCIEHhIK4rm99KThorUYHu 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=candidate:9924080902 1 udp 659136 X.X.X.X 10908 typ host generation 0 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=candidate:9924080902 2 udp 659136 X.X.X.X 10908 typ host generation 0 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=ptime:20 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 a=sendrecv 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:40 sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid Standard INIT 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:48 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State Change CS_INIT -> CS_ROUTING 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:628 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State INIT going to sleep 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:585 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) Running State Change CS_ROUTING (Cur 21 Tot 9818) 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:644 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State ROUTING 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] mod_sofia.c:154 sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid SOFIA ROUTING 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_ivr_originate.c:67 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State Change CS_ROUTING -> CS_CONSUME_MEDIA 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:644 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State ROUTING going to sleep 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:585 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) Running State Change CS_CONSUME_MEDIA (Cur 21 Tot 9818) 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:663 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State CONSUME_MEDIA 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] switch_core_state_machine.c:663 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State CONSUME_MEDIA going to sleep 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.114304 [DEBUG] sofia.c:7301 Channel sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid entering state [calling][0] 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [DEBUG] switch_core_state_machine.c:174 sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid Standard REPORTING, cause: NO_USER_RESPONSE 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [DEBUG] switch_core_state_machine.c:936 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State REPORTING going to sleep 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [DEBUG] switch_core_state_machine.c:611 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State Change CS_REPORTING -> CS_DESTROY 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [DEBUG] switch_core_session.c:1726 Session 9817 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) Locked, Waiting on external entities 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [NOTICE] switch_core_session.c:1744 Session 9817 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) Ended 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [NOTICE] switch_core_session.c:1748 Close Channel sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid [CS_DESTROY] 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [DEBUG] switch_core_state_machine.c:739 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) Running State Change CS_DESTROY (Cur 20 Tot 9818) 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [DEBUG] switch_core_state_machine.c:749 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State DESTROY 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [DEBUG] mod_sofia.c:364 sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid SOFIA DESTROY 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [DEBUG] switch_core_state_machine.c:181 sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid Standard DESTROY 661ba1c1-02b1-4aa1-84f5-17490991d4fb 2020-06-15 11:37:31.154157 [DEBUG] switch_core_state_machine.c:749 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State DESTROY going to sleep 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] sofia.c:7301 Channel sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid entering state [proceeding][180] 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [NOTICE] sofia.c:7412 Ring-Ready sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid! 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] switch_channel.c:3437 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) Callstate Change DOWN -> RINGING 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] sofia.c:7301 Channel sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid entering state [terminated][480] 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [NOTICE] sofia.c:8534 Hangup sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid [CS_CONSUME_MEDIA] [NO_USER_RESPONSE] 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] switch_core_state_machine.c:585 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) Running State Change CS_HANGUP (Cur 20 Tot 9818) 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] switch_core_state_machine.c:848 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) Callstate Change RINGING -> HANGUP 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] switch_core_state_machine.c:850 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State HANGUP 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] mod_sofia.c:453 Channel sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid hanging up, cause: NO_USER_RESPONSE 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] switch_core_state_machine.c:60 sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid Standard HANGUP, cause: NO_USER_RESPONSE 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] switch_core_state_machine.c:850 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State HANGUP going to sleep 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] switch_core_state_machine.c:620 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State Change CS_HANGUP -> CS_REPORTING 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] switch_core_state_machine.c:585 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) Running State Change CS_REPORTING (Cur 20 Tot 9818) 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [DEBUG] switch_core_state_machine.c:936 (sofia/wsmembers/hoseini.j@plb6mh5pf3sf.invalid) State REPORTING 9291bfdf-f49b-4ac9-ba22-844fb96d0b85 2020-06-15 11:37:31.214144 [INFO] mod_json_cdr.c:271 Process [9291bfdf-f49b-4ac9-ba22-844fb96d0b85.cdr.json] 2020-06-15 11:37:31.214144 [DEBUG] switch_ivr_originate.c:3952 Originate Resulted in Error Cause: 18 [NO_USER_RESPONSE] 2020-06-15 11:37:31.214144 [NOTICE] switch_ivr_originate.c:2955 Cannot create outgoing channel of type [user] cause: [NO_USER_RESPONSE] 2020-06-15 11:37:31.214144 [DEBUG] switch_ivr_originate.c:3952 Originate Resulted in Error Cause: 18 [NO_USER_RESPONSE] 7a4bb43e-2a1f-452e-b9f5-7ba420c1fac5 2020-06-15 11:37:31.234168 [DEBUG] mod_callcenter.c:2126 Agent hoseini.j Origination Canceled : NO_USER_RESPONSE 2020-06-15 11:37:31.234168 [DEBUG] mod_callcenter.c:1180 Updated Agent hoseini.j set state = Waiting 2020-06-15 11:37:31.234168 [DEBUG] mod_callcenter.c:1180 Updated Agent hoseini.j set state = Receiving