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  1. 2021-08-19 22:54:34.904289 [WARNING] sofia_reg.c:1795 SIP auth challenge (INVITE) on sofia profile 'internal' for [201@vpbx-mint-jhb.bitco.co.za] from ip 41.198.131.98
  2. 2021-08-19 22:54:35.084264 [DEBUG] mod_callcenter.c:1180 Updated Agent 49cd1bf7-75fd-4800-9a60-0b9c43c16a98 set state = Receiving
  3. 2021-08-19 22:54:35.084264 [DEBUG] mod_callcenter.c:1753 Setting outbound caller_id_name to: 27871350000
  4. 2021-08-19 22:54:35.084264 [DEBUG] switch_ivr_originate.c:2272 Parsing global variables
  5. 2021-08-19 22:54:35.084264 [DEBUG] switch_ivr_originate.c:2272 Parsing global variables
  6. 2021-08-19 22:54:35.084264 [NOTICE] switch_ivr_originate.c:3030 Cannot create outgoing channel of type [error] cause: [USER_BUSY]
  7. 2021-08-19 22:54:35.084264 [DEBUG] switch_ivr_originate.c:4026 Originate Resulted in Error Cause: 17 [USER_BUSY]
  8. 2021-08-19 22:54:35.084264 [NOTICE] switch_ivr_originate.c:3030 Cannot create outgoing channel of type [user] cause: [USER_BUSY]
  9. 2021-08-19 22:54:35.084264 [DEBUG] switch_ivr_originate.c:4026 Originate Resulted in Error Cause: 17 [USER_BUSY]
  10. 2021-08-19 22:54:35.084264 [DEBUG] mod_callcenter.c:2126 Agent 49cd1bf7-75fd-4800-9a60-0b9c43c16a98 Origination Canceled : USER_BUSY
  11. 2021-08-19 22:54:35.084264 [DEBUG] mod_callcenter.c:1180 Updated Agent 49cd1bf7-75fd-4800-9a60-0b9c43c16a98 set ready_time = 1629406476
  12. 2021-08-19 22:54:35.084264 [DEBUG] mod_callcenter.c:2183 Agent 49cd1bf7-75fd-4800-9a60-0b9c43c16a98 sleeping for 1 seconds
  13. 2021-08-19 22:54:35.084264 [DEBUG] mod_callcenter.c:1180 Updated Agent 49cd1bf7-75fd-4800-9a60-0b9c43c16a98 set state = Waiting
  14. 2021-08-19 22:54:35.144298 [WARNING] sofia_reg.c:1795 SIP auth challenge (REGISTER) on sofia profile 'internal' for [202@vpbx-snatcher-jhb.bitco.co.za] from ip 10.15.1.194
  15. 2021-08-19 22:54:35.244314 [WARNING] sofia_reg.c:1795 SIP auth challenge (REGISTER) on sofia profile 'internal' for [203@vpbx-snatcher-jhb.bitco.co.za] from ip 10.15.1.194
  16. 2021-08-19 22:54:35.284265 [WARNING] sofia_reg.c:1795 SIP auth challenge (REGISTER) on sofia profile 'internal' for [205@vpbx-snatcher-jhb.bitco.co.za] from ip 10.15.1.194
  17. 2021-08-19 22:54:35.604280 [WARNING] sofia_reg.c:1795 SIP auth challenge (REGISTER) on sofia profile 'internal' for [995@vpbx-aswengineering.bitco.co.za] from ip 10.4.16.126
  18. 2021-08-19 22:54:35.764295 [NOTICE] sofia.c:1090 Hangup sofia/external/0871350000@41.79.80.13 [CS_EXECUTE] [NORMAL_CLEARING]
  19. 2021-08-19 22:54:35.764295 [DEBUG] switch_ivr_play_say.c:1931 done playing file local_stream://default
  20. 2021-08-19 22:54:35.764295 [DEBUG] mod_callcenter.c:3241 Member 27871350000 <0871350000> abandoned waiting in queue fe1e72ad-f31e-4de7-bfa0-9a07a3ec01bb
  21. 2021-08-19 22:54:35.764295 [DEBUG] mod_callcenter.c:3274 Member "27871350000" <0871350000> exit queue fe1e72ad-f31e-4de7-bfa0-9a07a3ec01bb due to BREAK_OUT
  22. 2021-08-19 22:54:35.764295 [DEBUG] mod_callcenter.c:3375 Queue has 0 waiting calls.
  23. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_session.c:2914 sofia/external/0871350000@41.79.80.13 skip receive message [APPLICATION_EXEC_COMPLETE] (channel is hungup already)
  24. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:651 (sofia/external/0871350000@41.79.80.13) State EXECUTE going to sleep
  25. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:585 (sofia/external/0871350000@41.79.80.13) Running State Change CS_HANGUP (Cur 14 Tot 206829)
  26. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:848 (sofia/external/0871350000@41.79.80.13) Callstate Change ACTIVE -> HANGUP
  27. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:850 (sofia/external/0871350000@41.79.80.13) State HANGUP
  28. 2021-08-19 22:54:35.764295 [DEBUG] mod_sofia.c:453 Channel sofia/external/0871350000@41.79.80.13 hanging up, cause: NORMAL_CLEARING
  29. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:60 sofia/external/0871350000@41.79.80.13 Standard HANGUP, cause: NORMAL_CLEARING
  30. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:850 (sofia/external/0871350000@41.79.80.13) State HANGUP going to sleep
  31. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:620 (sofia/external/0871350000@41.79.80.13) State Change CS_HANGUP -> CS_REPORTING
  32. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:585 (sofia/external/0871350000@41.79.80.13) Running State Change CS_REPORTING (Cur 14 Tot 206829)
  33. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:936 (sofia/external/0871350000@41.79.80.13) State REPORTING
  34. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:174 sofia/external/0871350000@41.79.80.13 Standard REPORTING, cause: NORMAL_CLEARING
  35. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:936 (sofia/external/0871350000@41.79.80.13) State REPORTING going to sleep
  36. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_state_machine.c:611 (sofia/external/0871350000@41.79.80.13) State Change CS_REPORTING -> CS_DESTROY
  37. 2021-08-19 22:54:35.764295 [DEBUG] switch_core_session.c:1736 Session 206823 (sofia/external/0871350000@41.79.80.13) Locked, Waiting on external entities
  38. 2021-08-19 22:54:35.824302 [WARNING] sofia_reg.c:1795 SIP auth challenge (REGISTER) on sofia profile 'internal' for [4265@vpbx-hermanstols-pta.bitco.co.za] from ip 167.99.119.203
  39. 2021-08-19 22:54:35.984576 [NOTICE] switch_core_session.c:1754 Session 206823 (sofia/external/0871350000@41.79.80.13) Ended
  40. 2021-08-19 22:54:35.984576 [NOTICE] switch_core_session.c:1758 Close Channel sofia/external/0871350000@41.79.80.13 [CS_DESTROY]
  41. 2021-08-19 22:54:35.984576 [DEBUG] switch_core_state_machine.c:739 (sofia/external/0871350000@41.79.80.13) Running State Change CS_DESTROY (Cur 13 Tot 206829)
  42. 2021-08-19 22:54:35.984576 [DEBUG] switch_core_state_machine.c:749 (sofia/external/0871350000@41.79.80.13) State DESTROY
  43. 2021-08-19 22:54:35.984576 [DEBUG] mod_sofia.c:364 sofia/external/0871350000@41.79.80.13 SOFIA DESTROY
  44. 2021-08-19 22:54:35.984576 [DEBUG] switch_core_state_machine.c:181 sofia/external/0871350000@41.79.80.13 Standard DESTROY
  45. 2021-08-19 22:54:35.984576 [DEBUG] switch_core_state_machine.c:749 (sofia/external/0871350000@41.79.80.13) State DESTROY going to sleep
  46. 2021-08-19 22:54:36.224297 [WARNING] sofia_reg.c:1795 SIP auth challenge (REGISTER) on sofia profile 'internal' for [207@vpbx-snatcher-jhb.bitco.co.za] from ip 10.15.1.194
  47. 2021-08-19 22:54:36.524261 [WARNING] sofia_reg.c:1795 SIP auth challenge (REGISTER) on sofia profile 'internal' for [4896@vpbx-olg-sa.bitco.co.za] from ip 10.4.14.14
  48. 2021-08-19 22:54:36.644259 [WARNING] sofia_reg.c:1795 SIP auth challenge (REGISTER) on sofia profile 'internal' for [2002@vpbx-speedauto-jhb.bitco.co.za] from ip 159.65.252.186
  49. 2021-08-19 22:54:36.844282 [WARNING] sofia_reg.c:1795 SIP auth challenge (REGISTER) on sofia profile 'internal' for [245@vpbx-iotnxt-jhb.bitcovoice.com] from ip 105.244.47.172
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